Made To Order
At Maison Byrnel, we believe that fashion should be timeless, thoughtful, and sustainable. That’s why we’ve embraced a Made to Order approach.
What is made to order?
Our made-to-order process helps us fight the harmful cycle of fast fashion. By only producing items that have already been ordered, we eliminate overproduction and reduce waste. This not only makes our brand more sustainable but also ensures that each piece is created with care, just for you.
We understand that waiting for your item might take a little longer, but we believe that this is a small price to pay for a much-needed shift towards more ethical and responsible fashion practices. Our commitment is to quality, longevity, and the values of sustainability, without the pressure of seasonal trends.
Please note that at this time, we are unable to offer any changes or customizations to the product. While we would love to offer this in the future, our current made-to-order process is focused on delivering the exact product as shown. We appreciate your understanding and support as we work towards providing even more personalized options down the line.
Thank you for supporting this journey with us. Together, we can make a difference—one thoughtfully made garment at a time.
The process
At Maison Byrnel, every piece is made with love and care, just for you. We want you to know exactly what to expect every step of the way. Here’s how it works:
- Place Your Order
You’ll begin by placing your order within the specified order window on the product page. The order page will also indicate the expected shipping date from our warehouse so you’ll know when to expect your item. Once your order is confirmed, we’ll send you an email to let you know we’ve received it. Please note, we charge payment immediately on pre-order. You can cancel your order as long as the order window is open. - Order Window Closes
Once the order window closes, the production begins. Please, note you can't cancel your order once the order window has closed but you are more than welcome to return the item once you've received it. - Production Begins
Your item is carefully made, with attention to every detail. This is where the magic happens. - Shipping from Manufacturer
Once production is complete, our manufacturer ships the item to us. We’ll notify you via email when it’s on its way to our warehouse. - We Ship to You
Once your order arrives at our warehouse, we carefully package it and ship it out to you within 5 days. You’ll receive an email with a tracking number so you can follow your order on its way. - Delivery
Finally, your beautifully crafted piece arrives at your door. We hope you enjoy your thoughtfully made item as much as we enjoyed making it for you.
Throughout the process, we’ll keep you informed with email updates at every step, so you’ll always know exactly where your order is.
If for any reason there’s a delay in your order, we will inform you immediately with an updated delivery estimate. We want you to feel confident and excited about your purchase, and we’re here to make sure everything goes smoothly. If something isn’t quite working out for you due to the delay, please don’t hesitate to reach out to us —we’re here to assist you. Contact us here.
Thank you for being a part of this slow-fashion journey!